John Adams Mortgage & Capital Title Earn Outstanding NPS Scores

We love sharing news that reflects the dedication and hard work of our affiliates! John Adams Mortgage has earned a 98% Net Promoter Score (NPS) and Capital Title has achieved a 95% NPS—both incredible results that speak volumes about the level of service our teams provide every day.

The Net Promoter Score measures how likely clients are to recommend a company’s services to others, and scores in the mid-to-high 90s are considered world-class. These results show what we already know—our teams go above and beyond to deliver the best experience for our clients.

From guiding first-time buyers through the mortgage process to ensuring smooth and stress-free closings, John Adams Mortgage and Capital Title consistently demonstrate the care, expertise, and professionalism that set our family apart.

Congratulations to both teams on this outstanding achievement—and thank you for continuing to represent our company with excellence!